Fix HP Support Assistant won't download updates


HP Support Assistant is a program that is available on most of the HP devices you purchase such as HP laptops, desktops, or computers. This program helps you keep your device updated by automatically downloading the updates if any. The program can be easily accessed from the taskbar of your PC and managed from there as well. However, sometimes, this program won't do what it is ought to do and won't download the updates on your PC.

Thus, if you are also seeing that the HP Support Assistant won't download updates on your PC, then you must follow these useful instructions given in this article.


 Methods to resolve the problem

This problem can be got rid of by updating the program from the official website of HP. If that doesn't seem to be helpful, you can also do it by using the uninstalling and reinstalling the program.

Method 1- Re-install HP Support Assistant

1. Open the Control Panel.

2. Go to the 'Programs and Features' menu.

3. Find 'HP Support Assistant' from the list.

4. Right-click on it and select 'Uninstall.'

5. Go to the HP Support Assistant website.

6. Download the software from there.

7. Run the installer and click 'Yes.'

8. Reboot your system, when asked.

Check to see if you could use the support Assistant or not. If not, then go ahead with the next section.

Method 2- Download the product drivers manually from HP Care

1. Go to https://support.hp.com/us-en/drivers

2. Choose your product from the page.

3. Enter your product model number.

4. Download the driver updates one-by-one.

5. This would resolve the issue.

Conclusion: 
Apart from this, you should also make sure that your internet connection is working properly because HP Support Assistant needs a high-speed internet connection to download and install the latest updates on your HP device. Else, get HP Printer Support from the professionals.

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